Get in touch with me using the form below. Or email or phone me at hattie@thoughtforpaws.co.uk or 07881 957…
Data protection notice for Thought for Paws users, clients, and referring vets.
In the course of completing this form, you have provided information about yourself (‘personal data’). I (Harriet Warburton: Thought for Paws) am the ‘data controller’ for this information, which means I decide how to use it and I am responsible for looking after it in accordance with the General Data Protection Regulation and associated data protection legislation.
I use Squarespace to help process and store your data. Squarespace processes personal data in a way that meets the European Commission and UK Standard Contractual Clauses in their capacity as a ‘data processor’.
How Squarespace uses your data
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
· Information about your browser, network and device
· Web pages you visited prior to coming to this website
· Web pages you view while on this website
· Your IP address
This information may also include details about your use of this website, including:
· Clicks
· Internal links
· Pages visited
· Scrolling
· Searches
· Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses#toc-check-your-cookies
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
How Thought for Paws uses your data
We will use your data to respond to your enquiries about your pet or your client’s pet. We will also use them to inform our initial consultation and our treatment plan for your pet.
We are processing your data for this purpose only because you have given us your consent to do so, by ticking the ‘accept terms’ box in the contact form on ThoughtforPaws.co.uk.
You can withdraw your consent at any time by contacting the data controller, Harriet Warburton: Thought for Paws at Hattie@thoughtforpaws.co.uk
In this event, we will stop the processing as soon as we can. However, this will not affect the lawfulness of any processing carried out before your withdrawal of consent.
We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related reason and that reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose.
Clinical and client records will be added to the initial data provided by you. This will include details of examination, treatment recommended or administered, procedures undertaken, and advice given to the client (whether over the telephone or in person). They should also include outline plans for future treatment or investigations, details of proposed follow-up care or advice, notes of telephone conversations, fee estimates or quotations, consents given or withheld, contact details and any recommendations or discussion about referral or re-direction.
The utmost care is essential in writing records or recording a client's personal details to ensure that they are clear, legible, accurate and appropriately detailed.
Who has access to your data?
Access to your data will be provided to those who need to view it as part of their work in carrying out the purposes described above. This might include, but is not restricted to: employees of Thought for Paws, fully qualified CCAB mentors, your veterinarian, and other para-veterinary professionals.
In their capacity as ‘data processor’ Squarespace’s statement on access to your data can be viewed at https://support.squarespace.com/hc/en-us/articles/360000851908-GDPR-and-Squarespace?platform=v6&websiteId=5d94cb94f68d5c74617c9875#toc-create--or-update--your-privacy-policy
Retaining your data
We will only retain your data for as long as we need it to meet our purposes, including any relating to legal, accounting, or reporting requirements. Records for animals under our care including reports and video footage are included under this schedule.
Electronic records will be stored for 10 years after the date an animal was last seen, treated, or discussed by us, at which point the records will be anonymised and archived. Any paper copies will be anonymised and archived.
The term 'anonymized' means that we will maintain a record of your transactions, but that it cannot be tracked to you as an individual.
Where we store and use your data
We store and use your data on Thought for Paws’ personal computers/premises, [in both a manual and electronic form].
Electronic data may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), for example, [when we communicate with you using a cloud-based service provider that operates outside the EEA such as [Survey Monkey/MailChimp/Eventbrite/etc].
Such transfers will only take place if one of the following applies:
the country receiving the data is considered by the EU to provide an adequate level of data protection;
the organisation receiving the data is covered by an arrangement recognised by the EU as providing an adequate standard of data protection e.g. transfers to companies that are certified under the EU US Privacy Shield;
the transfer is governed by approved contractual clauses;
the transfer has your consent;
the transfer is necessary for the performance of a contract with you or to take steps requested by you prior to entering into that contract; or
the transfer is necessary for the performance of a contract with another person, which is in your interests.
Your rights
Information on your rights in relation to your personal data are explained here .
Contact
If you wish to raise any queries or concerns about our use of your data, please contact the UMG membership secretary at harriet.warburton@glam.ox.ac.uk.
Harriet Warburton, Thought for Paws
May 2024